I once worked with a manufacturer who was struggling to maintain profitability on large custom projects. They had a habit of agreeing to mid-project changes—modifying designs, shifting timelines, etc.—without much oversight. It seemed harmless. After all, they were just trying to keep customers happy. But those “quick adjustments” came with hidden costs. Production delays, overtime […]
Quote and proposal approvals in the manufacturing and distribution industries can be complex, but they don’t have to cause delays and internal finger-pointing. At SalesNOW, we’ve helped many clients design and manage internal approval workflows that boost efficiency while limiting risk. Here are some important components we recommend incorporating into your approval process: 1. Identify […]
I’m so glad SalesNOW is not just another pure SaaS provider. Selling subscriptions and managing support is important, but what I enjoy most is rolling up my sleeves and working directly with clients to solve their business problems. One Common Challenge: Documentation Management From creating templates for quotes, proposals, and contracts to setting up internal […]
When evaluating CRMs, the sticker price is often deceiving. Many solutions appear affordable upfront but come with hidden costs that can derail your budget. To avoid costly surprises, it’s crucial to look beyond the base price and consider the full financial impact. Common Hidden Costs in CRM Implementation 1. Limited Features & Tiered Pricing Many […]
Over the past few years, I’ve noticed a troubling trend in the world of SaaS sales. With so much of it happening digitally, the human element—the people we’re actually serving—seems to be getting overlooked more and more. It feels like everything is becoming increasingly transactional, focused solely on features and price tags, rather than the […]
Many businesses believe that implementing a CRM will magically solve their sales data and operational struggles. Unfortunately, it’s not that simple. Without a proper strategy, internal alignment, and defined workflows, even the most advanced CRM can become just another underutilized tool. A CRM Is Powerful—But Only With the Right Strategy A CRM is just a […]
A CRM needs to be more than just a tool your sales team is required to use—it should feel like their ally, making their lives easier every step of the way and freeing up their time to focus on selling. But too often, CRMs feel like an extra chore. At SalesNOW, we flip the script. […]
If you only talked to a salesperson when buying your CRM, buckle up. A CRM should be the backbone of your business, streamlining operations and driving growth—not causing headaches. Yet, if your buying journey only involved speaking with a salesperson (or worse, nobody at all), you might be headed for trouble. The Problem With Sales-Only […]
Turnover happens. It’s an unfortunate but inevitable part of running a sales team. But when it does happen, the impact can be massive if your CRM isn’t equipped to handle the transition seamlessly. The Risks of Poor CRM Management During Turnover Losing a key salesperson doesn’t just mean losing a team member—it can also mean […]
One of the most rewarding parts of business growth is seeing companies scale and thrive. But with growth comes the need to pivot quickly—processes evolve, teams expand, and the tools you relied on yesterday may need to adapt to meet the demands of today. Take CRM systems, for example. A small team might start with […]