Setting up user permission can either enable or prohibit SalesNOW users from deleting records. To make changes to a users permission settings simply:
Click Setup | Account Administration | Users |
Click an existing user (Or To create a new user see Adding New Users & Setting Security)
Once you have entered a SalesNOW Users record tap Edit in the top right corner:
To allow the user to delete records select Read, Edit and Delete from the Permission drop down list. To disallow a users ability to delete records select Read and Edit from this list
Note: To add additional SalesNOW users, your Member Licenses must be greater than your Active Members.